Odaily News: Cryptocurrency wallet project SafePal has released an update on the security incident, stating that it is continuously tracking phishing websites and impersonating accounts. The company plans to bring in a professional anti-phishing security firm to expedite the takedown of malicious information, aiming to protect user asset security.
SafePal stated that it is currently in the final selection process among 4 professional anti-phishing security firms. Once a partner is chosen, it will further enhance the efficiency of handling threats such as imitation websites and fraudulent accounts. The team is also continuously monitoring whether affected data has been sold or made public, including channels such as dark web forums and trading markets. In the event that any signs of data leakage are detected, affected users will receive risk alerts as a top priority.
In terms of security auditing, SafePal stated that it is making a final selection among 3 established independent security agencies, which will conduct a comprehensive security review of the order system. Meanwhile, the team is re-evaluating the order and logistics processes to reduce the scale of data that needs to be stored during the initial phase of the system, thereby lowering potential risks at the source.
For affected users, SafePal stated that it will continue to provide one-on-one assistance through official support channels and will keep updating its fraud prevention page with event progress, frequently asked questions, and analysis of scam cases.
SafePal once again reminds users: The official team will never ask users for their Seed Phrase. Users should not disclose their seed phrase to anyone, should not scan unknown QR codes or click on suspicious links, and should verify information sources through official channels.
